FAQ
Frequenly Asked Questions
What is your return policy and do you offer a warranty?
We offer a 30-day return window from the date of delivery. To process a return, the device must be in its purchased condition and include all original cables, chargers, and accessories. Additionally, all of our electronics are backed by a standard 180-day warranty that covers internal hardware defects.
How long does shipping take and how can I track my order?
Orders are processed and securely packed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. As soon as your order ships, you will receive a confirmation email with a tracking link so you can follow your tech right to your doorstep.
Do the devices come with their original boxes and chargers ?
To keep our prices as low as possible and reduce waste, most of our items do not ship in their original manufacturer packaging. However, every device comes securely packaged and includes all the accessories that comes normally with the device.
Can I change or cancel my order after it has been placed?
We process orders very quickly to get your tech to you as fast as possible! If you need to cancel or modify your order, please contact our support team within one hour of checkout. Once an order has been sent to our warehouse for packing, we are unable to make any changes, but you can always initiate a return once the item arrives.